Chevrolet Dealer FAQ | Dobbs Brothers Chevrolet of Bartlett
Have questions about buying, financing, or servicing a Chevrolet vehicle near Memphis or Bartlett, TN? Below are answers to common questions customers ask when visiting Dobbs Brothers Chevrolet of Bartlett.
General Dealership Questions
Where is Dobbs Brothers Chevrolet of Bartlett located?
Dobbs Brothers Chevrolet of Bartlett is conveniently located in Bartlett, Tennessee and proudly serves drivers from Memphis, Germantown, Collierville, Arlington, Lakeland, and surrounding Mid-South communities.
What are your dealership hours?
Our sales and service departments offer convenient hours throughout the week. Please visit our dealership hours page or contact us directly for the most current hours.
Do you serve customers outside of Bartlett?
Yes. Many of our customers visit us from Memphis, Germantown, Cordova, Collierville, Arlington, and Northern Mississippi.
New Chevrolet Vehicles
What new Chevrolet models do you carry?
Our dealership offers a wide selection of new Chevrolet vehicles, including:
• Chevrolet Silverado 1500
• Chevrolet Silverado 2500HD
• Chevrolet Equinox
• Chevrolet Traverse
• Chevrolet Tahoe
• Chevrolet Suburban
• Chevrolet Blazer
• Chevrolet Trailblazer
• Chevrolet Malibu
• Chevrolet Corvette
Inventory availability may vary, so browse our online inventory for the latest vehicles in stock.
Can I custom order a new Chevrolet?
Yes. If you do not see the exact trim level or color you want, our team can help you place a factory order for a new Chevrolet vehicle.
Do you offer Chevrolet lease deals?
Yes. We regularly offer lease and finance specials on select Chevrolet models. Check our website for the latest monthly offers.
Used and Certified Pre-Owned Vehicles
Do you sell used vehicles?
Yes. In addition to new Chevrolet vehicles, we offer a large inventory of quality pre-owned vehicles from Chevrolet and other manufacturers.
What is a Certified Pre-Owned Chevrolet?
A Certified Pre-Owned Chevrolet vehicle has passed a detailed multi-point inspection and includes manufacturer-backed warranty coverage and additional benefits.
Do used vehicles include vehicle history reports?
Most of our pre-owned vehicles include a complimentary vehicle history report so you can shop with confidence.
Financing and Trade-Ins
Can I get pre-approved for financing online?
Yes. You can complete our secure online finance application to get pre-approved before visiting the dealership.
Do you work with first-time buyers or customers with bad credit?
Yes. Our finance team works with a network of lenders and helps customers with a wide range of credit situations find financing options.
Can I trade in my current vehicle?
Absolutely. We accept trade-ins and offer competitive market-based appraisals. You can also estimate your trade-in value online.
Chevrolet Service and Parts
Do you have a Chevrolet service center near Memphis?
Yes. Our certified Chevrolet service center serves drivers from Bartlett, Memphis, Germantown, and surrounding communities.
What services does your service center provide?
• Oil changes
• Brake service
• Tire rotation and replacement
• Battery replacement
• Engine diagnostics
• Transmission service
• Warranty repairs
Can I schedule service online?
Yes. Our website allows you to schedule your service appointment quickly and conveniently.
Do you use genuine Chevrolet parts?
Yes. Our technicians use genuine OEM Chevrolet parts to ensure proper fit, performance, and long-term reliability.
Chevrolet Warranty Information
What warranty comes with a new Chevrolet?
New Chevrolet vehicles typically include:
• Limited bumper-to-bumper warranty
• Powertrain limited warranty
• Roadside assistance
For complete warranty details, contact our dealership or speak with a member of our team.
Visit Dobbs Brothers Chevrolet of Bartlett
If you have additional questions about purchasing, financing, or servicing a vehicle, our team is here to help. Visit Dobbs Brothers Chevrolet of Bartlett or contact us today to speak with one of our knowledgeable team members.